This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Synchronise spam folder to Thunderbird

  • 4 uphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Dan14

Dan14
Dan14
more options

Hi,

How can I add a spam folder to all my Thunderbird accounts that will download all the emails that got thrown in the spam / junk folder by the provider? For example, I have regularly that I miss emails that normally aren't marked as spam (due to trusted senders) but nevertheless end up in a spam folder on, for example a hotmail account. The problem is, now I can only see those mails when I log into that account on the site itself, not through Thunderbird. Is it possible at all to download those the same way as the inbox mails are being downloaded into TB? Sometimes I miss some mails when they end up in the spam folder because they are automatically deleted within 10 days or so.

Thanks :), Dan

Hi, How can I add a spam folder to all my Thunderbird accounts that will download all the emails that got thrown in the spam / junk folder by the provider? For example, I have regularly that I miss emails that normally aren't marked as spam (due to trusted senders) but nevertheless end up in a spam folder on, for example a hotmail account. The problem is, now I can only see those mails when I log into that account on the site itself, not through Thunderbird. Is it possible at all to download those the same way as the inbox mails are being downloaded into TB? Sometimes I miss some mails when they end up in the spam folder because they are automatically deleted within 10 days or so. Thanks :), Dan

Isisombululo esikhethiwe

Set up the account as IMAP to download all folders, including spam (which Hotmail places in the Junk folder). POP accounts only download the Inbox.

For Hotmail, use outlook.office365.com on port 993, SSL/TLS, and smtp.office365.com on 587, STARTTLS; authentication = normal password, User Name = email address.

http://kb.mozillazine.org/Convert_a_POP_account_to_a_IMAP_account

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (4)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Isisombululo Esikhethiwe

Set up the account as IMAP to download all folders, including spam (which Hotmail places in the Junk folder). POP accounts only download the Inbox.

For Hotmail, use outlook.office365.com on port 993, SSL/TLS, and smtp.office365.com on 587, STARTTLS; authentication = normal password, User Name = email address.

http://kb.mozillazine.org/Convert_a_POP_account_to_a_IMAP_account

Dan14
Dan14 Umnikazi wombuzo
more options

Thank you, that was really helpful :) Only downside in the tutorial of the POP to IMAP convert is that it creates loads of duplicate messages when you copy or replace them to the new IMAP account. Add-ons for this are not working, there is one add-on from that does not install due to "Not verified"

https://addons.thunderbird.net/en-US/thunderbird/addon/removedupes/

sfhowes
sfhowes
  • Top 10 Contributor
more options

Are you installing the add-on correctly? Drag the green Download Now button from the web page and drop it onto TB Tools/Add-ons/Extensions. Note the instructions here.

https://support.mozilla.org/en-US/kb/installing-addon-thunderbird

Dan14
Dan14 Umnikazi wombuzo
more options

Thanks, I got it working but it is not that wonderful sadly. It does not always recognize duplicates as one reviewer described, the same happens here. Clearly visible dupes but no recognition. Boils down to manual removal I guess.