This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

McAfee flagged a trojan in win64/en-CA/Firefox Setup 89.0.1.exe

  • 3 uphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu mabelisle

mabelisle
mabelisle
more options

Hi,

I got a McAfee report on the first machine that I tried to deploy this file.

Firefox Setup 89.0.1.exe contains the GenericRXAA-AA!92712AE6AC5F Trojan. Undetermined clean error, OAS denied access and continued. Detected using Scan engine version 6200.9189 DAT version 10008.0000.

I scanned the file with on VirusTotal and verify the hash. It doesn't bring up anything.

Does someone know anything about this?

Thanks.

Hi, I got a McAfee report on the first machine that I tried to deploy this file. Firefox Setup 89.0.1.exe contains the GenericRXAA-AA!92712AE6AC5F Trojan. Undetermined clean error, OAS denied access and continued. Detected using Scan engine version 6200.9189 DAT version 10008.0000. I scanned the file with on VirusTotal and verify the hash. It doesn't bring up anything. Does someone know anything about this? Thanks.

Isisombululo esikhethiwe

This doesn't sound like a specific detection:

Undetermined clean error, OAS denied access and continued.

"Denied access" sounds like a Windows permission/privilege issue?

Some results in web search:

https://www.google.com/search?q=%22Undetermined+clean+error%22+%22OAS+denied+access+and+continued%22&client=firefox-b-1-d

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Isisombululo Esikhethiwe

This doesn't sound like a specific detection:

Undetermined clean error, OAS denied access and continued.

"Denied access" sounds like a Windows permission/privilege issue?

Some results in web search:

https://www.google.com/search?q=%22Undetermined+clean+error%22+%22OAS+denied+access+and+continued%22&client=firefox-b-1-d

FredMcD
FredMcD
more options

Have you checked with McAfee support? Make sure McAfee is up to dat.

mabelisle
mabelisle Umnikazi wombuzo
more options

It turned out to be that when the installer was executed from a network drive, it probably didn't have all the permissions needed like @jscher2000 was implying.

False alarm, half a day of work lost but it's how it goes.

Thanks for the help.