Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Stop Files from Automatically Downloading

more options

When downloading a file, I use to get a pop-up box that asked me if i wanted to open it or save it, and there was a box that said "don't ask me this again. I accidentally checked that box. Now every time I click on a file it asks me where I want to save it but it won't let me open it to view it first. How do get it back to the way it was?

I have tried changing my download options, I've tried re-setting the browser options. Nothing works. There has to be a way to get back to where is asks "where would you like to save" AND gives me the option to click a radial button to Open the file and view it before saving it.

When downloading a file, I use to get a pop-up box that asked me if i wanted to open it or save it, and there was a box that said "don't ask me this again. I accidentally checked that box. Now every time I click on a file it asks me where I want to save it but it won't let me open it to view it first. How do get it back to the way it was? I have tried changing my download options, I've tried re-setting the browser options. Nothing works. There has to be a way to get back to where is asks "where would you like to save" AND gives me the option to click a radial button to Open the file and view it before saving it.

All Replies (1)

more options