This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox Nightly won't play audio.

  • 3 uphendule
  • 1 inale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu jonzn4SUSE

more options

Firefox won't play audio in any website, even local audio files. But videos are played normally, except they seems muted.

I also found the mute button on tabs missing. When playing audio files, the progress bar won't move a bit.

Version: 91.0a1 (2021-07-03) Platform: Linux 5.12.10 No pulseaudio

Firefox won't play audio in any website, even local audio files. But videos are played normally, except they seems muted. I also found the mute button on tabs missing. When playing audio files, the progress bar won't move a bit. Version: 91.0a1 (2021-07-03) Platform: Linux 5.12.10 No pulseaudio
Ama-screenshot ananyekiwe

All Replies (3)

more options

I'm not able to replicate the issue. see screenshots What is your setup and what are your settings? I have external speakers plugged in. Do you have the same issue for other users on the same computer?

Okulungisiwe ngu jonzn4SUSE

more options

When launching nightly with --safe-mode and opening an mp3 file, it says: [Child 44358, MediaDecoderStateMachine #1] WARNING: 7ff95d606040 OpenCubeb() failed to init cubeb: file /builds/worker/checkouts/gecko/dom/media/AudioStream.cpp:324 [Child 44358, MediaDecoderStateMachine #1] WARNING: Decoder=7ff95d59f000 [OnMediaSinkAudioError]: file /builds/worker/checkouts/gecko/dom/media/MediaDecoderStateMachine.cpp:3982 [Child 44358, MediaDecoderStateMachine #1] WARNING: Decoder=7ff95d59f000 Decode error: NS_ERROR_DOM_MEDIA_MEDIASINK_ERR (0x806e000b) - OnMediaSinkAudioError: file /builds/worker/checkouts/gecko/dom/media/MediaDecoderStateMachine.cpp:3543

But Firefox 89.0.1 (64-bit) works well.

Do I need to collect more debug information?

more options