Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Thunderbird 78.11.0 (32-bit). error 185833 when trying to login to gmail account from Thunderbird.

  • 1 baphendule
  • 1 inale nkinga
  • 19 views
  • Igcine ukuphendulwa ngu sfhowes

tbetliskey
tbetliskey
more options

I can access my Spectrum email just fine from both Outlook and Thunderbird. I am going to be soon switching to Cincinnati Bell Fioptics, and so will lose my Spectrum email account. I prefer an email webui other than Gmail - that is why i am trying to use Outlook or Thunderbird to read my Gmail. I setup my Gmail account in Thunderbird per Gmail instructions. I wouls appreciate help on getting this working. Thank you.

I can access my Spectrum email just fine from both Outlook and Thunderbird. I am going to be soon switching to Cincinnati Bell Fioptics, and so will lose my Spectrum email account. I prefer an email webui other than Gmail - that is why i am trying to use Outlook or Thunderbird to read my Gmail. I setup my Gmail account in Thunderbird per Gmail instructions. I wouls appreciate help on getting this working. Thank you.

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

A search on that error suggests 2-step verification is on the account, so an app password must be used in place of the account password.

https://docs.maildev.com/article/60-gmail-cant-load-folders-185833

But that is only necessary if the authentication method on the account in TB is 'normal password'. Use the recommended OAuth2 authentication, and enter the account password in the OAuth window when asked to authenticate the account. Set OAuth2 for the incoming and outgoing servers, accept cookies in Options/Privacy & Security, remove passwords from Saved Passwords in Privacy & Security, then restart TB to prompt the OAuth authentication. Disable a VPN if you have one.