This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Challenge to everyone - Very strange situation in receiving emails, need help

  • 2 uphendule
  • 1 inale nkinga
  • 18 views
  • Igcine ukuphendulwa ngu sealsasa

more options

I stopped receiving emails from a imap account email from Amazon Workmail

The most strange is I have 2 accounts with same configurations, different emails addresse's of course and one works well, the other not.

The most strange is I receive the notification sound when new email arrives, but email message is nowhere to be found.

I uninstalled TB and install again, configure the email and it receives all messages on amazon workmail server, it even receives new emails I sent from other accounts but after a few minutes stops receiving.

I uninstall TB and install again and it receives all email on server, including the ones that haven't received before, after a few minutes returns to the same.

It's very weird... Don't know what do to more, don't want to leave TB for other emails.

Thanks in advance

I stopped receiving emails from a imap account email from Amazon Workmail The most strange is I have 2 accounts with same configurations, different emails addresse's of course and one works well, the other not. The most strange is I receive the notification sound when new email arrives, but email message is nowhere to be found. I uninstalled TB and install again, configure the email and it receives all messages on amazon workmail server, it even receives new emails I sent from other accounts but after a few minutes stops receiving. I uninstall TB and install again and it receives all email on server, including the ones that haven't received before, after a few minutes returns to the same. It's very weird... Don't know what do to more, don't want to leave TB for other emails. Thanks in advance

Okulungisiwe ngu sealsasa

All Replies (2)

more options

It seems it is a problem with inbox, when I delete the emails that I don´t receive in TB from amazon Workmail server, they appear in TB deleted items...

It synchronizes the deleted items folder but not inbox !!!

Okulungisiwe ngu sealsasa

more options

When I do repair Inbox folder in properties it receives the emails... only now I saw that.

So is a problem with inbox for sure.