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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

error when access a website

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  • 2 zinale nkinga
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  • Igcine ukuphendulwa ngu FredMcD

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Hi friends,

When I direct to a website I got error as in image: An error occurred during a connection to website xxxxxxxxx. A PKCS #11 module returned CKR_GENERAL_ERROR, indicating that an unrecoverable error has occurred.

Error code: SEC_ERROR_PKCS11_GENERAL_ERROR

Hope someone can help me, thanks. Best Regards,

Hi friends, When I direct to a website I got error as in image: An error occurred during a connection to website xxxxxxxxx. A PKCS #11 module returned CKR_GENERAL_ERROR, indicating that an unrecoverable error has occurred. Error code: SEC_ERROR_PKCS11_GENERAL_ERROR Hope someone can help me, thanks. Best Regards,
Ama-screenshot ananyekiwe

All Replies (1)

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There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

Websites don't load - troubleshoot and fix error messages

http://kb.mozillazine.org/Error_loading_websites

What do the security warning codes mean