This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Prints cut off but ONLY for B/W...color prints fine

more options

Super weird issue that just started out of the blue the other day. When printing out of Firefox (I do this A LOT because I use online bookkeeping software), the right edge of the print gets about 3/4" cut off, even when I have margins set to "no margins" and scaling set as "fit to page width." I noticed this while printing to my Brother B/W laser printer. Today I tried printing to my Canon COLOR laser printer and it prints fine, nothing is cut off. I changed the Color Mode for the same Canon printer to B/W and the print gets cut off. So, apparently whenever I print to a B/W printer or set the Color Mode to B/W, the image gets cut off. When Color Mode is set to Color, it prints fine. Any ideas how I can fix this? It's super annoying. I want to be able to print to my B/W laser printer. Thanks!

Super weird issue that just started out of the blue the other day. When printing out of Firefox (I do this A LOT because I use online bookkeeping software), the right edge of the print gets about 3/4" cut off, even when I have margins set to "no margins" and scaling set as "fit to page width." I noticed this while printing to my Brother B/W laser printer. Today I tried printing to my Canon COLOR laser printer and it prints fine, nothing is cut off. I changed the Color Mode for the same Canon printer to B/W and the print gets cut off. So, apparently whenever I print to a B/W printer or set the Color Mode to B/W, the image gets cut off. When Color Mode is set to Color, it prints fine. Any ideas how I can fix this? It's super annoying. I want to be able to print to my B/W laser printer. Thanks!
Ama-screenshot ananyekiwe

Okulungisiwe ngu klkoch

Isisombululo esikhethiwe

The fix has also been released in 90.0.2, so the issue should be fixed for everyone who's Firefox is up-to-date. Let us know if updating to that version fixes things for you or not klkock.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

more options

Yes, printing a page with scaling may result in truncated output (bug 1720621). This is resolved in version 91.

more options

Isisombululo Esikhethiwe

The fix has also been released in 90.0.2, so the issue should be fixed for everyone who's Firefox is up-to-date. Let us know if updating to that version fixes things for you or not klkock.