This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Verizon/aol email stopped receiving or sending and won't reload on Thunderbird

  • 3 uphendule
  • 1 inale nkinga
  • 21 views
  • Igcine ukuphendulwa ngu LBPete2

more options

One of my Verizon/aol email accounts stopped receiving or sending mail on Thursday. I've removed the account from Thunderbird and am trying to reload it. It hangs up on password verification. I am able to use the password to access the account through webmail. I've been able to remove and re-add a different Verizon/aol email account with no problem.

Any ideas?

One of my Verizon/aol email accounts stopped receiving or sending mail on Thursday. I've removed the account from Thunderbird and am trying to reload it. It hangs up on password verification. I am able to use the password to access the account through webmail. I've been able to remove and re-add a different Verizon/aol email account with no problem. Any ideas?

All Replies (3)

more options

Isisombululo Esikhethiwe

more options

Thank you! That fixed it.

Prior to posting this I searched all over the AOL website and couldn't find any information like this.

- Pete

more options

By the way, Thunderbird wasn't listed on their drop down mail app list. I was having the same issue on my android phone and the password generated for that app worked for Thunderbird too.

- Pete