This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Sent tabs do not open when Firefox is opened. Android.

  • 5 uphendule
  • 1 inale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu Paul

YouGee
YouGee
more options

Hi everyone,

I have a problem (I guess) with sending tabs on android. As I understand the help-articles it is supposed to function like this: I select one or more tabs on my old device, tap on the share button, select my new device and after some seconds once I open Firefox App on the new device the tabs sent should appear.

So far the theory. I'm logged into both devices, all synced, but the expected behaviour doesn't show. All I get is a notification for every single tab received but when I open the App they are not there. They only open, when I tap on the notification, one by one. On my old device however, notifications are turned off. So as I tried to send the other way around nothing happened.

How do I fix this issue? It's most annoying. Please help.

(Oh and sent Facebook tabs open in my facebook app instead of Firefox when I tap on the notification - wth) Btw. I do have the latest versions installed. Old device is Galaxy S7 with Android 8 and new device is Galaxy S10 with Android 11.

Thanks in advance!

YouGee

Hi everyone, I have a problem (I guess) with sending tabs on android. As I understand the help-articles it is supposed to function like this: I select one or more tabs on my old device, tap on the share button, select my new device and after some seconds once I open '''Firefox App''' on the new device the tabs sent should appear. So far the theory. I'm logged into both devices, all synced, but the expected behaviour doesn't show. All I get is a notification for every single tab received but when I open the App they are not there. They only open, when I tap on the ''notification'', one by one. On my old device however, notifications are turned off. So as I tried to send the other way around nothing happened. How do I fix this issue? It's most annoying. Please help. (Oh and sent Facebook tabs open in my facebook app instead of Firefox when I tap on the notification - wth) Btw. I do have the latest versions installed. Old device is Galaxy S7 with Android 8 and new device is Galaxy S10 with Android 11. Thanks in advance! YouGee

All Replies (5)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

If you tap the tabs icon on the toolbar in Firefox for Android, and they select the synced tabs icon, you should see the tabs that you have sent across.

YouGee
YouGee Umnikazi wombuzo
more options

Thanks for your quick reply. By synced tabs icon - do you mean that one with the laptop and landscape phone? If so, then I see a list of all open tabs on my old device already. So if the tabs open there, what's the point of sending tabs if it's the same as synching? Did I misunterstood the should-be-procedure I recited above then? Thing is, if I tap on the notification it opens as normal tab and not as synched. If I have a lot, thats gonna be quite annoying tapping on every single one. And being in the synced tab folder it's prone to Information loss, when e.g. the old device is reset. I'm really confused about how it's supposed to work and what the difference to synching is then.

Thanks in advance!

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Apologies, my mistake.

If you send a tab to Firefox for Android from Firefox on your desktop, you should see a notification appear. Tapping that notification should then open that tab in Firefox for Android.

YouGee
YouGee Umnikazi wombuzo
more options

Oh no, it's not sent from desktop but android to android. I hoped this would be an easy way to continue where I stopped on my old phone. Just sending tabs to the other and poof all tabs on my new phone. Sorry, I may have not made it very clear what I meant...

Okulungisiwe ngu YouGee

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

But again, you should still see the notification of the new tabs arriving on your new device.

Do you have Tabs set as an item to be synced in Firefox Sync?