This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Restore of bookmarks to other PC did not work

  • 2 uphendule
  • 1 inale nkinga
  • 11 views
  • Igcine ukuphendulwa ngu caladie

more options

I needed to move a lot of bookmarks to my laptop in order for it to have the same links as my desktop PC.

First I tried export to HTML and importing the HTML to Firefox on the laptop but it didn't change the bookmarks.

Then I tried backing up the bookmarks on the desktop PC and Restoring them on the laptop. It warned me that it was going to erase all bookmarks and replace them with the bookmarks from the .json file I supplied. Since this is what I wanted to do, I proceeded.

I closed the Bookmark Manager and checked the bookmarks and they were unchanged. I tried restarting Firefox and even rebooting but it will not overwrite the previous bookmarks even though the .json file is listed correctly as the new one I moved from my desktop PC.

I'm going to uninstall Firefox and reinstall it after deleting any directories under Mozilla but before I do that I thought I'd ask and see if anyone else has had this problem.

I have the latest version on Win10 and Firefox 91.0.2 64 bit.

I needed to move a lot of bookmarks to my laptop in order for it to have the same links as my desktop PC. First I tried export to HTML and importing the HTML to Firefox on the laptop but it didn't change the bookmarks. Then I tried backing up the bookmarks on the desktop PC and Restoring them on the laptop. It warned me that it was going to erase all bookmarks and replace them with the bookmarks from the .json file I supplied. Since this is what I wanted to do, I proceeded. I closed the Bookmark Manager and checked the bookmarks and they were unchanged. I tried restarting Firefox and even rebooting but it will not overwrite the previous bookmarks even though the .json file is listed correctly as the new one I moved from my desktop PC. I'm going to uninstall Firefox and reinstall it after deleting any directories under Mozilla but before I do that I thought I'd ask and see if anyone else has had this problem. I have the latest version on Win10 and Firefox 91.0.2 64 bit.

Isisombululo esikhethiwe

I had already tried the recommended .HTML Import and the Backup and Restore of the .json file from the bookmarks on the machine that I needed the bookmarks from and it didn't work. That's why I came here for support.

I shut down Firefox and deleted the places.sqlite and favicons.sqlite files as suggested. I tried to restore from the .json file after restarting Firefox and it did not work.

I decided to skip to the end and uninstalled Firefox and reinstalled it. I then tried to Restore from the .json file and now it complained that the file would not process is the wording I believe it used.

I went to my other machine to get a new copy in case the other was somehow corrupt but the problem was different since now I had an error message. I tried to Restore the fresh .json file and received the same error.

I still had the .HTML Export from the other day and Imported that successfully.

It is now working but I don't know what the original problem was.

Thank you for attempting to help me.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

more options

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

You can check for issues with the places.sqlite and favicons.sqlite databases in the Firefox profile folder.

  • use the "Places Database" -> "Verify Integrity" button on the "Help -> More Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from the most recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created
  • you lose the history when a new places.sqlite is created

You may have to restore an older bookmarks backup in the bookmarkbackups folder via the Bookmarks Manager (Library).

See also:

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

more options

Isisombululo Esikhethiwe

I had already tried the recommended .HTML Import and the Backup and Restore of the .json file from the bookmarks on the machine that I needed the bookmarks from and it didn't work. That's why I came here for support.

I shut down Firefox and deleted the places.sqlite and favicons.sqlite files as suggested. I tried to restore from the .json file after restarting Firefox and it did not work.

I decided to skip to the end and uninstalled Firefox and reinstalled it. I then tried to Restore from the .json file and now it complained that the file would not process is the wording I believe it used.

I went to my other machine to get a new copy in case the other was somehow corrupt but the problem was different since now I had an error message. I tried to Restore the fresh .json file and received the same error.

I still had the .HTML Export from the other day and Imported that successfully.

It is now working but I don't know what the original problem was.

Thank you for attempting to help me.