This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Emails suddenly only appear in "All Mail" and not in the "In "box.

  • 2 uphendule
  • 1 inale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu balletdays

more options

Emails suddenly only appear in the "All Mail". I tested by sending to myself. Only went to "All Mail". I tested by sending to myself with BCC to myself. Neither arrive in the In box. I also tested without my address in the "To" line but my address in the BCC line, and it arrived under "undisclosed recepients.

Emails suddenly only appear in the "All Mail". I tested by sending to myself. Only went to "All Mail". I tested by sending to myself with BCC to myself. Neither arrive in the In box. I also tested without my address in the "To" line but my address in the BCC line, and it arrived under "undisclosed recepients.

All Replies (2)

more options

When you send a message to yourself in gmail, it only copies the message to the Sent folder (Sent Mail in TB), not Inbox. Try sending from a non-gmail account. Most users unsubscribe All Mail; see the All Mail section here.

more options

I have been using Thunderbird for 2 years. When I send a message I always BCC to myself and get that in my inbox, so the message goes to the receiver, to the sent box and to my in box. The change suddenly happened yesterday, when I noticed no received mail. I checked All Mail and there they were. So I tested everything, and discovered this discrepancy. But this morning I see messages once more in my in box, so somehow it has righted itself. Thank you for your input.