Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Thunderbird not finding all Mails. After deleting global-messages-db.sqlite it got worse

more options

I'm searching for the Term "Galaxy S10 Lite" in the global search field. Only results from 2021 are now displayed. When searching directly in the folder, I get 3 messages from Subject field and 67 messages when searching in the emails body. When using the global search only 11 mails are found in that folder. I've already deleted global-messages-db.sqlite but problem got worse. Before E-Mails from 2020 were found in the global search. Now in global Search only Mails beginning from march 2021 are displayed. In that folder are ober 37000 e-mails and I hope that is not a problem.

Also term "Galaxy lite" also finds only results from 2021 and even "Galaxy". I've checked actitity manager indexing was completed. I've also disabled indexing of that folder, re-enabled, waited until indexing was complete, but still E-Mails are not found.

Please help me to get it working again.

I'm searching for the Term "Galaxy S10 Lite" in the global search field. Only results from 2021 are now displayed. When searching directly in the folder, I get 3 messages from Subject field and 67 messages when searching in the emails body. When using the global search only 11 mails are found in that folder. I've already deleted global-messages-db.sqlite but problem got worse. Before E-Mails from 2020 were found in the global search. Now in global Search only Mails beginning from march 2021 are displayed. In that folder are ober 37000 e-mails and I hope that is not a problem. Also term "Galaxy lite" also finds only results from 2021 and even "Galaxy". I've checked actitity manager indexing was completed. I've also disabled indexing of that folder, re-enabled, waited until indexing was complete, but still E-Mails are not found. Please help me to get it working again.

Isisombululo esikhethiwe

Problem solved now. Set mailnews.database.global.search.im.limit and mailnews.database.global.search.msg.limit to 10,000 each. Now all mails are found. Thats should be made clear, that there is this limit otherwise messages aren't found anymore.

More here https://support.mozilla.org/de/questions/1247914

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (2)

more options

Update: It is keyword search related. "Samsung Galaxy" finds results from 2020, but only beginning from August. "Samsung S10" works better, finds the related E-Mails, total result 65 (direkt search in Folder 111 results) "S10 Lite" does not work finds only 11 E-Mails

more options

Isisombululo Esikhethiwe

Problem solved now. Set mailnews.database.global.search.im.limit and mailnews.database.global.search.msg.limit to 10,000 each. Now all mails are found. Thats should be made clear, that there is this limit otherwise messages aren't found anymore.

More here https://support.mozilla.org/de/questions/1247914