This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox suddenly stopped working

  • 2 uphendule
  • 1 inale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu allison_muir

allison_muir
allison_muir
more options

Please advise what I need to do to make Firefox work again. Have not changed any settings. I noticed it had stopped working as I was listening to radio via web, and there was sudden silence. Then discovered I could not update ANY websites, not just the one for the radio program. The web pages simply do not load, and they do not stop trying to load. However 0 wrong with internet connection, can browse without any problems using Microsoft (ugh).

Please advise what I need to do to make Firefox work again. Have not changed any settings. I noticed it had stopped working as I was listening to radio via web, and there was sudden silence. Then discovered I could not update ANY websites, not just the one for the radio program. The web pages simply do not load, and they do not stop trying to load. However 0 wrong with internet connection, can browse without any problems using Microsoft (ugh).

Isisombululo esikhethiwe

Thanks, Seburo. This didn't work the 1st 2 times I tried, but now it has!!!! So what went wrong is still a mystery, but at least I can now use the Internet again w/out Microsoft!

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

I appreciate that you may have done this already, but please can you restart Firefox which should resolve this issue.

allison_muir
allison_muir Umnikazi wombuzo
more options

Isisombululo Esikhethiwe

Thanks, Seburo. This didn't work the 1st 2 times I tried, but now it has!!!! So what went wrong is still a mystery, but at least I can now use the Internet again w/out Microsoft!