This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Tabs will not open Firefox

  • 3 uphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu James

Behmer01655
Behmer01655
more options

When I open Firefox, none of the tabs will open to the website. All of my old tabs were there but don’t show anything. If I open a new tab it will open but will not show anything. I tried to refresh Firefox, and the tab not open. I tried to close fire fox and reopen it and fire fox would not reopen. I tried restarting my computer and opening Firefox and Firefox will not open. I tried to uninstall Firefox and my computer told me that Firefox was running. I shut down my computer and then uninstall Firefox. When I reinstalled Firefox it would not open.

When I open Firefox, none of the tabs will open to the website. All of my old tabs were there but don’t show anything. If I open a new tab it will open but will not show anything. I tried to refresh Firefox, and the tab not open. I tried to close fire fox and reopen it and fire fox would not reopen. I tried restarting my computer and opening Firefox and Firefox will not open. I tried to uninstall Firefox and my computer told me that Firefox was running. I shut down my computer and then uninstall Firefox. When I reinstalled Firefox it would not open.

Isisombululo esikhethiwe

https://www.mozilla.org/firefox/97.0.1/releasenotes/

Fixed Works around problems with WebRoot SecureAnywhere antivirus rendering Firefox unusable in some situations

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (3)

FredMcD
FredMcD
more options

jscher2000 said
Could this be relevant? A couple of other users identified Webroot (security software) as blocking 64-bit Firefox 97 -- released today -- from running properly: If you are still running an earlier release of Firefox, this would not be your issue.
Behmer01655
Behmer01655 Umnikazi wombuzo
more options

I am running webroot and I did receive the newest update to Firefox. When I get home I will try to disable webroot and see if that solves my problem. Thanks for the feedback.

James
James
  • Top 25 Contributor
  • Moderator
more options

Isisombululo Esikhethiwe

https://www.mozilla.org/firefox/97.0.1/releasenotes/

Fixed Works around problems with WebRoot SecureAnywhere antivirus rendering Firefox unusable in some situations