This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox can't play videos in Dailymotion

more options

The videos in Dailymotion won't play, but i can play videos in Youtube. It keep giving the message "Browser not compatible, Upgrade your Browser" Well, i have the latest update of Firefox. I tried clear cookies, history and other stuff like that, refresh the browser even re-install Firefox, it sill won't play.

The videos in Dailymotion won't play, but i can play videos in Youtube. It keep giving the message "Browser not compatible, Upgrade your Browser" Well, i have the latest update of Firefox. I tried clear cookies, history and other stuff like that, refresh the browser even re-install Firefox, it sill won't play.

All Replies (4)

more options

It works for me. see screenshot Show us what you are seeing. Have you tired in Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

more options

jonzn4SUSE said

It works for me. see screenshot Show us what you are seeing. Have you tired in Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Might try it later. But i still need more information. Here's the screenshot. I have the latest version. Still it wont play. Works just fine in other browser

Okulungisiwe ngu lengkoancefien

more options

Did you get Firefox from Microsoft or Mozilla? https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

Okulungisiwe ngu jonzn4SUSE

more options

jonzn4SUSE said

Did you get Firefox from Microsoft or Mozilla? https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

I've re-installed using the version you've attached. Still gives me the same message. I have no idea. Videos works just fine in Chrome.