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firefox not running

  • 1 baphendule
  • 1 inale nkinga
  • 4 views
  • Igcine ukuphendulwa ngu Terry

rm5426
rm5426
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I'm trying to run mozila firefox but error message show ' older firefox is already running '

i'm trying many times unistall old firefox and download and install new version but ' older firefox is already running ' message show again & again.

My e mail - [removed email from public]

I'm trying to run mozila firefox but error message show ' older firefox is already running ' i'm trying many times unistall old firefox and download and install new version but ' older firefox is already running ' message show again & again. My e mail - [removed email from public]

Okulungisiwe ngu James

All Replies (1)

Terry
Terry
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That could be a problem with your system or with Firefox. You could try creating a new profile and starting in troubleshoot mode. You can create a new profile when Firefox isn't running. If it's a system problem, hope that a Windows user can help. https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems