This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Unable to download all mails from remote server.

  • 7 uphendule
  • 1 inale nkinga
  • 30 views
  • Igcine ukuphendulwa ngu Stans

gaurab.dey
gaurab.dey
more options

Hello,

My remote server supports POP only and the disk space is filling up. So, I wanted Thunderbird to download all emails from all times to the local disk.

But it is downloading only few days and not all mails. Tools >> Account settings >>Synchronization & Storage option is not available to me.

Is there any add-on to do the job or some way to activate the Synchronization & Storage option?

Is there any kind soul to help me out?

In anticipation, Thanks, Gaurab

Hello, My remote server supports POP only and the disk space is filling up. So, I wanted Thunderbird to download all emails from all times to the local disk. But it is downloading only few days and not all mails. Tools >> Account settings >>Synchronization & Storage option is not available to me. Is there any add-on to do the job or some way to activate the Synchronization & Storage option? Is there any kind soul to help me out? In anticipation, Thanks, Gaurab

Isisombululo esikhethiwe

What you should be contacting your provider for, is the fact that you can't access all your messages via IMAP or POP.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (7)

Stans
Stans
more options

Synchronization & Storage is an IMAP option. POP does not provide syncing.

Log in to webmail and check your account's POP settings. Change them so that ALL messages can be downloaded regardless of age.

gaurab.dey
gaurab.dey Umnikazi wombuzo
more options

Hi,

I just checked. There is no such POP settings to download all messages regardless of age.

I am using rediffmailpro. Is there any other way?

Stans
Stans
more options

Your provider has IMAP settings according to https://businessemail.rediff.com/faq/email/102.html

gaurab.dey
gaurab.dey Umnikazi wombuzo
more options

Thank you for the IMAP configuration. I followed the instructions. But it is not downloading all messages, just for a week or two. I have selected option to download all messages under Synchronization & Storage.

Any pointers?

Stans
Stans
more options

Then something is very wrong with your account and you need to contact your provider. Using IMAP, you should see the exact same messages and folders in Thunderbird, as those you see via webmail. Do you see all your messages in webmail?

gaurab.dey
gaurab.dey Umnikazi wombuzo
more options

By default I can’t see all mails in webmail. I need to click on the show more button which shows next 30 or 40 mails. I have to click that button multiple times if I want to go further down the date.

I guess, I need to contact the service provider to show all mails without clicking buttons.

Stans
Stans
more options

Isisombululo Esikhethiwe

What you should be contacting your provider for, is the fact that you can't access all your messages via IMAP or POP.