This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox starts in troubleshooting mode. Add-ons are disabled. Already did refresh. [Ubuntu 22.04 Linux]

  • 2 uphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu FredMcD

Donato Roque
Donato Roque
more options

Firefox is stuck in troubleshooting mode with add-ons disabled. I did refresh firefox and it closes and never starts again.

Firefox is stuck in troubleshooting mode with add-ons disabled. I did refresh firefox and it closes and never starts again.

Isisombululo esikhethiwe

Try downloading another copy of Firefox, run it from the folder and see if you have the same issue. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Isisombululo Esikhethiwe

Try downloading another copy of Firefox, run it from the folder and see if you have the same issue. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

FredMcD
FredMcD
more options

Firefox is stuck in Troubleshoot(Safe) Mode {web link}