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amazon Doesn't display or function once logged in on Firefox

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Seems like after installing the latest update Firefox will not allow Amazon to function or display properly after signing in to Amazon. I can sign in using any other browser with no issue. When I sign in on Firefox the screen goes greyed out with no functionality capable. Nothing can be selected and in the background the display won't load correctly.

Seems like after installing the latest update Firefox will not allow Amazon to function or display properly after signing in to Amazon. I can sign in using any other browser with no issue. When I sign in on Firefox the screen goes greyed out with no functionality capable. Nothing can be selected and in the background the display won't load correctly.

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Ok this is weird. I was using the quick link "most visited" icon on the home screen to access Amazon. When I closed it went to my email and clicked on an Amazon track package link it all worked no problem. So I signed out of Amazon Opened a new tab and then selected the "most used Amazon Icon" and it all works as usual again.

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Tried logging out and back in and it seems to have worked.

Thx rlh