This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

video call visit

  • 1 baphendule
  • 1 inale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu Paul

bittieb9
bittieb9
more options

I tried to video visit yesterday and couldn't connect. I paid for 2 15 minute visits and got neither. Please I need your help with refund and support. It would give me a bad request 400. Thank you for your time

I tried to video visit yesterday and couldn't connect. I paid for 2 15 minute visits and got neither. Please I need your help with refund and support. It would give me a bad request 400. Thank you for your time

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

I am sorry, but we do not provide user support by video. You will need to contact the service you were using for a refund.