This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Lost information

  • 4 uphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu gogiantts

more options

I had to reset my Dell computer and it had Firefox on it. I lost everything on it. Can I get it back?

I had to reset my Dell computer and it had Firefox on it. I lost everything on it. Can I get it back?

All Replies (4)

more options

I'll try to remember exactly what happened. on the screen it came up would you like to restart your computer It was Microsoft and it gave options and I took the startup repair and went to troubleshoot. My computer had been running real slow and a website like ESPN crashed a few times

more options

You can check if you have a "C:\Windows.old" folder with your previous personal data.

more options

I don't remember if it said last working image,, I don't think so.

more options

It doesn't look like I have those folders. I lost Microsoft edge also