This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Thunderbird 102 crashes

  • 3 uphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Wayne Mery

nyrath
nyrath
more options

My Thunderbird installation now crashes upon start. Yesterday I updated my Thunderbird to the new version, via the "About Thunderbird" menu item. It gave me the Crash ID: bp-720aa7bf-f084-4991-9b1c-8d03e0220702

I tried starting Thunderbird in safe mode, first checking the "Disable all add-ons" (still crashes), second checking "Disable all add-ons" and "Reset toolbars and controls" (still crashes).

The Home/Thunderbird/Thunderbird Crashes directed me to come to the Support forum and ask for help there. Any suggestions will be welcome. Thank you.

My Thunderbird installation now crashes upon start. Yesterday I updated my Thunderbird to the new version, via the "About Thunderbird" menu item. It gave me the Crash ID: bp-720aa7bf-f084-4991-9b1c-8d03e0220702 I tried starting Thunderbird in safe mode, first checking the "Disable all add-ons" (still crashes), second checking "Disable all add-ons" and "Reset toolbars and controls" (still crashes). The Home/Thunderbird/Thunderbird Crashes directed me to come to the Support forum and ask for help there. Any suggestions will be welcome. Thank you.

Okulungisiwe ngu Wayne Mery

All Replies (3)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

No suggestions. But Please CC yourself to https://bugzilla.mozilla.org/show_bug.cgi?id=1766101

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

nyrath,

Are you still crashing ??

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Should get fixed in 102.6.1