This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Gmail

  • 1 baphendule
  • 1 inale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu Chris Ilias

mills1557
mills1557
more options

Today, when I logged on to Gmail on my Mac desktop, and used Firefox to check my email, the screen is a blank white screen. I can't see any of my gmail info.

Today, when I logged on to Gmail on my Mac desktop, and used Firefox to check my email, the screen is a blank white screen. I can't see any of my gmail info.

All Replies (1)

Chris Ilias
Chris Ilias
  • Moderator
more options

Hi mills, Let's try something simple, like clearing your cache and cookies.

  1. In the History menu, choose Clear Recent History.
  2. In the Time Range to clear drop-down, select Everything.
  3. Click the arrow next to Details to display the list of items that can be cleared.
  4. Select both Cookies and Cache.
  5. Click Clear Now.