We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Restore bookmarks after password reset

  • 1 baphendule
  • 0 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu cor-el

more options

Since when has it been that resetting my password erased my bookmarks???? I have used Firefox for years now and amassed some very important bookmarks for work, bills and everything else. I know I have reset my password before without having lost my bookmarks, so why is it that way now?

Security be damned, it is utter bs that bookmarks are erased.

Since when has it been that resetting my password erased my bookmarks???? I have used Firefox for years now and amassed some very important bookmarks for work, bills and everything else. I know I have reset my password before without having lost my bookmarks, so why is it that way now? Security be damned, it is utter bs that bookmarks are erased.

All Replies (1)

more options

Resetting the password for the Firefox Sync account only removes data stored on the Sync server as data stored on the Sync server is encrypted locally before it is uploaded and only the original password can decrypt this data. Firefox should have shown a message about this. Note that Sync isn't meant to be used as a backup, but is meant to sync data between connected devices.

Firefox keeps backups in the bookmarkbackups folder that you can use to restore lost bookmarks.