We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox Freezes on Amazon.com and other sites

  • 1 baphendule
  • 0 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu jonzn4SUSE

JeremyG
JeremyG
more options

Every time I'm on Amazon.com, Firefox will freeze and become unresponsive. I've disabled Hardware Acceleration, disabled all add-ons, did a refresh, and a full uninstall and reinstall(deleting all files, including profiles) and nothing seems to fix the problem.

Every time I'm on Amazon.com, Firefox will freeze and become unresponsive. I've disabled Hardware Acceleration, disabled all add-ons, did a refresh, and a full uninstall and reinstall(deleting all files, including profiles) and nothing seems to fix the problem.

All Replies (1)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

As a test... Create another windows account and use Firefox with no profile under that new account for sometime to see if it hangs. I would blame 102, but I've had the Dev version also hang.

Okulungisiwe ngu jonzn4SUSE