This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Can't add 2nd profile email

  • 1 baphendule
  • 0 zinale nkinga
  • 5 views
  • Igcine ukuphendulwa ngu Paul

Aaron
Aaron
more options

I'm not able to add my Gmail account it says I have a secondary account opened or that account is already has a profile.

I'm not able to add my Gmail account it says I have a secondary account opened or that account is already has a profile.

All Replies (1)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

It may be the case that someone else, quite possibly by a small typo mistake, has set that address in their own account. As a result, it will not be possible to set it as a Firefox Account email address.