This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Autofill passwords

  • 3 uphendule
  • 0 zinale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu cor-el

aygeebee70
aygeebee70
more options

My ability to access saved passwords on regular sites I visit is lost each time I turn my laptop off. This means each time I log onto Mozilla I have to reset Privacy. This does not happen on Microsoft Edge. As I would really like to use Mozilla I would like to sort it out.

regards, Andrew

My ability to access saved passwords on regular sites I visit is lost each time I turn my laptop off. This means each time I log onto Mozilla I have to reset Privacy. This does not happen on Microsoft Edge. As I would really like to use Mozilla I would like to sort it out. regards, Andrew

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

What do you mean with "each time I log onto Mozilla I have to reset Privacy" ?

aygeebee70
aygeebee70 Umnikazi wombuzo
more options

The privacy settings untick each time I turn off my laptop. When I turn on my laptop and log into Mozilla browser I have to go back into Privacy in Settings and retick Logins and Passwords in order for me to Autofill passwords on regular sites I visit. I use Trend Micro Security and suspect it may be due to a setting on that or incompatibility with Mozilla as Microsoft Edge works fine??

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you have the "Trend Micro Password Manager" installed then uncheck the Password Protection box in its configuration or uninstall this application via the Windows Control Panel.