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Firefox crashes on sites that require login (Chase, DropBox, etc)

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  • 8 zinale nkinga
  • 12 views
  • Igcine ukuphendulwa ngu cor-el

brick67
brick67
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Since i've updated my macbook pro to OS13 Ventura, Firefox cannot open certain webpages like Chase or Dropbox. seems that it starts to load the page until the sign-in components load on the page. I have multiple submitted crash reports

Report ID Date Submitted bp-d8839aa7-f970-404e-9778-f1cf30221112 11/12/22, 11:01 AM View bp-0e911ef9-7412-474f-90d2-959080221107 11/7/22, 9:42 AM View bp-58d2bc95-4cd9-444f-9f2e-4dc0b0221107 11/7/22, 9:28 AM View bp-cd07bca0-1209-4666-809e-888cf0221107 11/7/22, 9:26 AM View bp-ca9b889d-7aa8-4dd0-a676-38a5a0221106 11/6/22, 12:27 PM View bp-21f00a38-1cbf-4e0b-9f56-bcc4d0221112 11/12/22, 11:39 AM View bp-bb431b2c-3015-4884-8f00-1c54a0221112 11/12/22, 11:39 AM View bp-01a02cea-0198-4368-ac1d-91df10221112 11/12/22, 11:39 AM View bp-620a72fb-01fb-41fb-b625-8168f0221112 11/12/22, 11:39 AM View bp-69f19fdc-888c-4918-8aa5-ba7c90221112 11/12/22, 11:39 AM View bp-88388c2b-4d72-46d5-8273-b89180221112 11/12/22, 11:39 AM View bp-86ff8ce1-0fa5-49b8-ad38-644510221112 11/12/22, 11:39 AM View bp-f6332fb8-9b23-42cd-a812-1d05c0221112 11/12/22, 11:39 AM View bp-6b20a331-5bae-4566-acf0-111970221112 11/12/22, 11:39 AM View bp-5694f3e6-56c1-470e-953d-7b8f60221112 11/12/22, 11:39 AM View

Since i've updated my macbook pro to OS13 Ventura, Firefox cannot open certain webpages like Chase or Dropbox. seems that it starts to load the page until the sign-in components load on the page. I have multiple submitted crash reports Report ID Date Submitted bp-d8839aa7-f970-404e-9778-f1cf30221112 11/12/22, 11:01 AM View bp-0e911ef9-7412-474f-90d2-959080221107 11/7/22, 9:42 AM View bp-58d2bc95-4cd9-444f-9f2e-4dc0b0221107 11/7/22, 9:28 AM View bp-cd07bca0-1209-4666-809e-888cf0221107 11/7/22, 9:26 AM View bp-ca9b889d-7aa8-4dd0-a676-38a5a0221106 11/6/22, 12:27 PM View bp-21f00a38-1cbf-4e0b-9f56-bcc4d0221112 11/12/22, 11:39 AM View bp-bb431b2c-3015-4884-8f00-1c54a0221112 11/12/22, 11:39 AM View bp-01a02cea-0198-4368-ac1d-91df10221112 11/12/22, 11:39 AM View bp-620a72fb-01fb-41fb-b625-8168f0221112 11/12/22, 11:39 AM View bp-69f19fdc-888c-4918-8aa5-ba7c90221112 11/12/22, 11:39 AM View bp-88388c2b-4d72-46d5-8273-b89180221112 11/12/22, 11:39 AM View bp-86ff8ce1-0fa5-49b8-ad38-644510221112 11/12/22, 11:39 AM View bp-f6332fb8-9b23-42cd-a812-1d05c0221112 11/12/22, 11:39 AM View bp-6b20a331-5bae-4566-acf0-111970221112 11/12/22, 11:39 AM View bp-5694f3e6-56c1-470e-953d-7b8f60221112 11/12/22, 11:39 AM View

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cor-el
cor-el
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  • Top 10 Contributor
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Looks like the crashes are related to a DAL plugin from some camera and used by WebRTC from an attached bug report. I'm not sure what the steps would be to prevent these crashes. If you can identify this software then maybe try to uninstall it as a test.

  • 1798503 - [macOS 13] Crash in [@ objc_msgSend | -[AVCaptureDALDevice _refreshFormatsAndKVONotify:]], [@ _dispatch_client_callout ]

(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html)