Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Twitter Video Streaming in Firefox is Terrible

  • 5 uphendule
  • 1 inale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu jonzn4SUSE

more options

Twitter Video Streaming in Firefox on an older computer (Windows 7) does not work. The videos don't play (just audio). I logged into my same Twitter account on Chrome on the same computer and Twitter video streaming worked perfectly. Please fix the disparity.

Twitter Video Streaming in Firefox on an older computer (Windows 7) does not work. The videos don't play (just audio). I logged into my same Twitter account on Chrome on the same computer and Twitter video streaming worked perfectly. Please fix the disparity.

All Replies (5)

more options

So what is this twitter stream your talking about? Without a URL so others can verify with their Firefox version to identify if there is a Browser or Twitter login issue causing this.

more options

I'm referring to all video links in posts by twitter users. Regardless of the source URL (YouTube, Vimeo, Twitter, Tik Tok, etc.) When the video from any video platform is directly clicked on in a Twitter thread by a reader, and it is running in the Twitter thread itself, the video almost always hangs while the audio continues running in FireFox. But I can log in to my same account on Chrome and in the same scenarios the videos run smoothly.

My system is:

Windows 7 Pro, Service Pack 1 Intel Core2 CPU 4300 @ 1.80 GHz Intel G965 Express Chipset Family 6GB RAM 64 Bit OS

more options

I don't have a twitter account so it would be helpful if you provide examples of the issue.


Operating System: openSUSE Tumbleweed 20221121 KDE Plasma Version: 5.26.3 KDE Frameworks Version: 5.100.0 Qt Version: 5.15.7 Kernel Version: 6.0.8-1-default (64-bit) Graphics Platform: X11 Processors: 16 × AMD Ryzen 7 5825U with Radeon Graphics Memory: 62.1 GiB of RAM Graphics Processor: AMD Radeon Graphics Manufacturer: HP Product Name: HP ProBook 455 15.6 inch G9 Notebook PC

more options

I can't really show you an example because it happens in real time during video streaming and there is no way to take a screenshot of the video freezing happening.