This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox not loading pages/loading very slowly

  • 1 baphendule
  • 2 zinale nkinga
  • 11 views
  • Igcine ukuphendulwa ngu DianaHemes24

EdgyShade
EdgyShade
more options

Of all sudden my firefox browser completely stopped working. My internet works. My other browsers work. Firefox does not. The pages load infinitely, sometimes they will load after like 20 minutes. I have tried all the solutions under "Firefox can't load websites but other browsers can" help section and none helped, neither did restarting my computer my network adapter nor my router. Every other browser works normally but for some reason firefox does not. It sometimes loads a page on launch but then it stops loading anything again.

Of all sudden my firefox browser completely stopped working. My internet works. My other browsers work. Firefox does not. The pages load infinitely, sometimes they will load after like 20 minutes. I have tried all the solutions under "Firefox can't load websites but other browsers can" help section and none helped, neither did restarting my computer my network adapter nor my router. Every other browser works normally but for some reason firefox does not. It sometimes loads a page on launch but then it stops loading anything again.

All Replies (1)

DianaHemes24
DianaHemes24
more options

Firefox cannot load certain websites Click the menu button to open the menu panel. Click History and select Clear Recent History In the Time Range to clear: drop-down, select Everything. Below the drop-down menu, select both Cookies and Cache. Make sure other items you want to keep are not selected. Click OK.

Regards, Will