This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

crash reporter constantly popping up though firefox is not open

velivolus
velivolus
more options

Firefox crash reporter keeps coming up even though I do not have the browser open. It is coming up several times a day every day.

I tried doing a reinstall of firefox but no change.

How can I stop this from happening? Is there a way to totally disable the crash reporter app?

Thanks for your help.

Firefox crash reporter keeps coming up even though I do not have the browser open. It is coming up several times a day every day. I tried doing a reinstall of firefox but no change. How can I stop this from happening? Is there a way to totally disable the crash reporter app? Thanks for your help.

All Replies (1)

backgroundsound
backgroundsound
more options

I'm having the exact same problem! Firefox isn't even running (double-checked through Windows Task Manager) and every day there appears another handful of Crash Reporter boxes. Uninstall/reinstall did nothing to cure the problem.