This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Thunderbird 102.8 when I open an email (in a new window by double clicking), it automatically opens a second window in 'write mode'.

  • 1 baphendule
  • 2 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu cnicolds

more options

I recently upgraded to Mozilla Thunderbird 102.8 Since then when I open an email (in a new window by double clicking), it automatically opens a second window in 'write mode'. This window contains the same message content, but also an error message at the bottom saying 'A unique identity matching the From address was not found. The message will be sent using the current From field and settings from identity <my email address>'.

It sets up an email reply to be sent to myself.

Clearly this is NOT what I want.

I recently upgraded to Mozilla Thunderbird 102.8 Since then when I open an email (in a new window by double clicking), it automatically opens a second window in 'write mode'. This window contains the same message content, but also an error message at the bottom saying 'A unique identity matching the From address was not found. The message will be sent using the current From field and settings from identity <my email address>'. It sets up an email reply to be sent to myself. Clearly this is NOT what I want.

Okulungisiwe ngu Wayne Mery

All Replies (1)

more options

I am having this same problem. Did you find a solution?