This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Failure to play video on youtube and other platforms

  • 1 baphendule
  • 0 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu GerardoPcp04

more options

Hello. Best regards to everyone, I just wanted to report an urgent problem with the playback of videos both on YouTube and on other platforms, I don't want to change browser., so fix it.

Thank you very much for your work.

Note: There is no more visible button to submit bugs in the browser, feedback is the key to improving the browser to keep in the options to choose from, if we have bugs in things as important as video playback, users will choose other browsers. Regards

Hello. Best regards to everyone, I just wanted to report an urgent problem with the playback of videos both on YouTube and on other platforms, I don't want to change browser., so fix it. Thank you very much for your work. Note: There is no more visible button to submit bugs in the browser, feedback is the key to improving the browser to keep in the options to choose from, if we have bugs in things as important as video playback, users will choose other browsers. Regards

Okulungisiwe ngu Oscar Ballesteros

All Replies (1)

more options

Hola Este es el foro de ayuda en Español. Podrias probar creando un perfil nuevo sin agregar complementos: https://support.mozilla.org/es/kb/usar-el-administrador-de-perfiles-para-crear-y-eli

Si el problema continua podrías probar con las versiones futuras para saber si ya se ha resuelto (Beta y Nigthly): https://www.mozilla.org/es-ES/firefox/channel/desktop/

De lo contrario deberías reportar el problema en el foro de los desarrolladores: https://bugzilla.mozilla.org/enter_bug.cgi?product=Firefox

Saludos