Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Trouble connecting to my Gmail account

  • 1 baphendule
  • 0 zinale nkinga
  • 24 views
  • Igcine ukuphendulwa ngu jimbergherm

more options

I am trying to set up my personal Gmail account in Thunderbird. I am also using Thunderbird for my work account. THAT account (also a Gmail account through my employer) is up and running, however my credentials are being rejected for the personal account.

I have followed the setup instructions, and verified my username/password..

Any suggestions?

I am trying to set up my personal Gmail account in Thunderbird. I am also using Thunderbird for my work account. THAT account (also a Gmail account through my employer) is up and running, however my credentials are being rejected for the personal account. I have followed the setup instructions, and verified my username/password.. Any suggestions?
Ama-screenshot ananyekiwe

All Replies (1)

more options

Nevermind! I got it... for future reference, the user name is your email address WITHOUT the "@gmail.com" (3 days to figure that out!)