This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Update your settings to keep your email app access working.

  • 1 baphendule
  • 1 inale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu david

more options

I got this in my Email account. Thunderbird no longer supports this change, "There are email accounts in your organization using Basic Authentication, which Microsoft will no longer support after 05/12/2023. You'll still be able to access your email through your browser, but not from an email app, such as Outlook or Apple Mail — don't worry, none of your emails will be lost.

In order to continue using your email apps, you need to update your settings from POP/IMAP to Exchange for each device you use to check your email. This also applies to other users who are set up within your account using POP/IMAP settings. Here's how to update your email settings."

Consequently, I had to download and use a different email client to get my email.

Are you going to fix this so I can continue using Thunderbird for this email account?

I got this in my Email account. Thunderbird no longer supports this change, "There are email accounts in your organization using Basic Authentication, which Microsoft will no longer support after 05/12/2023. You'll still be able to access your email through your browser, but not from an email app, such as Outlook or Apple Mail — don't worry, none of your emails will be lost. In order to continue using your email apps, you need to update your settings from POP/IMAP to Exchange for each device you use to check your email. This also applies to other users who are set up within your account using POP/IMAP settings. Here's how to update your email settings." Consequently, I had to download and use a different email client to get my email. Are you going to fix this so I can continue using Thunderbird for this email account?

All Replies (1)

more options

There are two addons that do a nice job with Exchange: Owl and Exquilla. I have used Exquilla and it worked beautifully. I know nothing about Owl, but I think they're from the same company. Neither is free, but neither is expensive. There is also a freeware, standalone product, Davmail, that works well.