This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Thunderbird fails to connect with Gmail-6-15-2023

  • 2 uphendule
  • 2 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu deckstein17

deckstein17
deckstein17
more options

Thunderbird is suddenly unable to connect to Gmail. Instead, receive an error msg "Could not connect to mail server imap.gmail.com; the connection was refused". IMAP and SMTP are properly enabled and I'm able to ping both. Tried with antivirus disabled - same results. Tried Troubleshooting Mode - same results. The problem may be connected to an automatic update Windows-10 by Microsoft Windows initiated 6-15-2023 but unable to find anything being communicated along that line of thought. Any input to resolve greatly appreciated.

Thunderbird is suddenly unable to connect to Gmail. Instead, receive an error msg "Could not connect to mail server imap.gmail.com; the connection was refused". IMAP and SMTP are properly enabled and I'm able to ping both. Tried with antivirus disabled - same results. Tried Troubleshooting Mode - same results. The problem may be connected to an automatic update Windows-10 by Microsoft Windows initiated 6-15-2023 but unable to find anything being communicated along that line of thought. Any input to resolve greatly appreciated.

Isisombululo esikhethiwe

Yes, it is. However, after a self-reboot during the night, the problem magically fixed itself. No idea what was changed or why it works now. For now - PROBLEM SOLVED

BTW - Thanks for taking the time to respond.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 0

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

is the authentication method for the account configured to oAuth2.0

deckstein17
deckstein17 Umnikazi wombuzo
more options

Isisombululo Esikhethiwe

Yes, it is. However, after a self-reboot during the night, the problem magically fixed itself. No idea what was changed or why it works now. For now - PROBLEM SOLVED

BTW - Thanks for taking the time to respond.