This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Thunderbird Beta 115.0b3 on Windows 10 pc. I have lost my previous Calendar event data and Sent mail.

  • 1 baphendule
  • 1 inale nkinga
  • 2 views
  • Igcine ukuphendulwa ngu Matt

kbright662
kbright662
more options

After installing the 115.0b3 beta over a current release version, I have lost Calendar event data, Sent messages, and Local Folders.

I did an Import from AppData Profiles where I have .default and a .default-beta Profiles. I imported from .default. This returned my Local Folders. But no Calendar events or Sent messages. Is there another location where I might find or import my missing data?

I have a system backup from 6 months ago, with the same Thunderbird Profile name. Should I import this, and would it give me my missing data?

I saw a 2 year old Support solution using SQLite Manager. I have not tried this yet on the 115-beta. Should I install the SQLite Manager and enter some command line stuff?

I can send my Troubleshooting Information file if required.

After installing the 115.0b3 beta over a current release version, I have lost Calendar event data, Sent messages, and Local Folders. I did an Import from AppData Profiles where I have .default and a .default-beta Profiles. I imported from .default. This returned my Local Folders. But no Calendar events or Sent messages. Is there another location where I might find or import my missing data? I have a system backup from 6 months ago, with the same Thunderbird Profile name. Should I import this, and would it give me my missing data? I saw a 2 year old Support solution using SQLite Manager. I have not tried this yet on the 115-beta. Should I install the SQLite Manager and enter some command line stuff? I can send my Troubleshooting Information file if required.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I would suggest first off reinstalling the release version and see if it connects to your release profile. If it does not go to the about :profiles entry in the more troubleshooting information on the help menu and press the launch button for the default profile.

Does it workout and launch?