Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox account email addresses

  • 1 baphendule
  • 0 zinale nkinga
  • 30 views
  • Igcine ukuphendulwa ngu Terry

more options

I want to change my Firefox account primary email address from


@xxxxx.net

to


@yyyyy.com.

When I enter @yyyy.com as the secondary email address in the page https://accounts.firefox.com/settings/emails the red notice "Account already exists" pops up.

How can I ensure that the yyyyy.com email address is used as the primary email address and the xxxxx.net address becomes the secondary address?

Thank you

I want to change my Firefox account primary email address from -----@xxxxx.net to -----@yyyyy.com. When I enter @yyyy.com as the secondary email address in the page https://accounts.firefox.com/settings/emails the red notice "Account already exists" pops up. How can I ensure that the yyyyy.com email address is used as the primary email address and the xxxxx.net address becomes the secondary address? Thank you

Okulungisiwe ngu rjofca

All Replies (1)

more options

You need to enter @yyyyy. com as your secondary address first.

https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts