This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

I can't log into my xfinity account

more options

I can't log into my xfinity account. I get the following: Secure Connection Failed An error occurred during a connection to oauth.xfinity.com. PR_CONNECT_RESET_ERROR

I can't log into my xfinity account. I get the following: Secure Connection Failed An error occurred during a connection to oauth.xfinity.com. PR_CONNECT_RESET_ERROR

All Replies (2)

more options
more options

It looks like Xfinity moved some pages around and old links are failing.

Could you try starting from https://www.xfinity.com/hub/

Toward the upper right, there's an account button (looks like a little head and shoulders in a circle) that opens a panel to sign in.

Any luck using the login form there?