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Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Firefox won't let me connect to my Xfinity email.

  • 2 uphendule
  • 5 zinale nkinga
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  • Igcine ukuphendulwa ngu cor-el

Mary Kay
Mary Kay
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I'm getting this message:

Secure Connection Failed

An error occurred during a connection to oauth.xfinity.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR 

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

when I try to connect to my Xfinity email. Can't imagine what happened to the authenticity.

I'm getting this message: Secure Connection Failed An error occurred during a connection to oauth.xfinity.com. PR_CONNECT_RESET_ERROR Error code: PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. when I try to connect to my Xfinity email. Can't imagine what happened to the authenticity.

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Hi Mary Kay, I don't have an Xfinity account, so I don't know how that server -- oauth.xfinity.com -- comes into play. Are you able to load the login page or the new email address?

Another user mentioned that it doesn't work in regular windows but did work in a private window. To test in a private window, you can either right-click on one of those links and choose Open in New Private Window or start with a new private window by pressing Ctrl+Shift+P and then test from there.

(Note: please reply here at https://support.mozilla.org/questions/1417910 and not by email, assuming you are checking your email using Microsoft Edge or another option right now.)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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See also: