This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

My FF browser was updated and I have lost all of my History items, saved webages, extentions etc. How do I retrieve these?

  • 1 baphendule
  • 0 zinale nkinga
  • 3 views
  • Igcine ukuphendulwa ngu Terry

timrogers2206
timrogers2206
more options

Hi, I had been using FF for about 3 years without any issues. Then today, the browser was refreshed updated (I dont know what the exact term is) but since the new browser I have lost all of my history, my saved websites, my extensions etc etc etc . I was under the impression that these can be retrieved, can they as I would really like to be able to reload all of my extensions, but this doesnt seem possible now. Can you advise, why this occured and how I can retrieve the lost information? Thankyou




/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section since you mentioned Extensions and there are no extensions for Firefox on iOS.

Hi, I had been using FF for about 3 years without any issues. Then today, the browser was refreshed updated (I dont know what the exact term is) but since the new browser I have lost all of my history, my saved websites, my extensions etc etc etc . I was under the impression that these can be retrieved, can they as I would really like to be able to reload all of my extensions, but this doesnt seem possible now. Can you advise, why this occured and how I can retrieve the lost information? Thankyou /edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox section since you mentioned Extensions and there are no extensions for Firefox on iOS.

Okulungisiwe ngu James

All Replies (1)

Terry
Terry
more options

Hi. Hopefully this will help.

https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update