This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

MSN home page

  • 3 uphendule
  • 0 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu James

more options

When I open my MSN home page, there is no sign-in showing. I have 'Keep Me Signed in' selected but occasionally I do need to sign in again or I want to sign out to sign in to another account, which is not an issue. Now, no sign-in. A few notes. When I open Outlook to view E-mail, my E-mail IS available & I can now sign in to my other E-mail account from there. When I open MSN in my tablet, MSN sign in is available. Tablet not using Firefox, so I thought this may be a Firefox issue. Let me know any thoughts. Great Thanks, Lee

When I open my MSN home page, there is no sign-in showing. I have 'Keep Me Signed in' selected but occasionally I do need to sign in again or I want to sign out to sign in to another account, which is not an issue. Now, no sign-in. A few notes. When I open Outlook to view E-mail, my E-mail IS available & I can now sign in to my other E-mail account from there. When I open MSN in my tablet, MSN sign in is available. Tablet not using Firefox, so I thought this may be a Firefox issue. Let me know any thoughts. Great Thanks, Lee
Ama-screenshot ananyekiwe

All Replies (3)

more options

Note the screen shot. There is no sign-in. The sign is not showing so I have nothing to enter my password with.

more options

To address your issue, here are a few troubleshooting steps you can try:

  1. Clear your browser cache: Sometimes, cached data can cause display issues on websites. To clear the cache in Firefox, go to the menu (three horizontal lines) in the top-right corner, select "Settings", go to the "Privacy & Security" section, and click on "Clear Data." Then, select "Cached Web Content" and click "Clear."
  2. Disable browser extensions: Certain browser extensions can interfere with website functionality. Try disabling any extensions you have installed to see if one of them is causing the sign-in section to disappear.
more options

Dropa said

All Browser when you close will log out of all accounts for Security reasons.

Perhaps You get this because you have it set to clear cookies on Firefox exit. Otherwise Firefox does not automatically log you out of all accounts upon Firefox exit.