This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Cannot paste in WhatsApp web

  • 4 uphendule
  • 6 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu James

more options

Hi,

I cannot paste text (such as texts from Word-docs or links) while using the WhatsApp web application in Firefox. My ad-blocker for Firefox has been turned off, and all settings under the lock-logo are set on default. When I clear cookies and site date, it works for a while, but then stops working. It's quite annoying, since I use WhatsApp a lot, also for work related purposed, sharing links etc all the time.

Any idea what the problem is and how I could solve it?

Many thanks for helping out,

Sara

Hi, I cannot paste text (such as texts from Word-docs or links) while using the WhatsApp web application in Firefox. My ad-blocker for Firefox has been turned off, and all settings under the lock-logo are set on default. When I clear cookies and site date, it works for a while, but then stops working. It's quite annoying, since I use WhatsApp a lot, also for work related purposed, sharing links etc all the time. Any idea what the problem is and how I could solve it? Many thanks for helping out, Sara

All Replies (4)

more options

Not sure if you are having this issue with Firefox for iOS (for iPhone/iPad) where you posted this thread in or with Firefox on desktop like macOS

However Whatsapp is looking to deploy a fix on Monday.

Bug 1849150 - Cannot paste text in WhatsApp on Firefox

There is no need to add any more comments to the Bug as it would likely be considered spam, especially comments like "I get this too" https://bugzilla.mozilla.org/page.cgi?id=etiquette.html

more options

James said

Not sure if you are having this issue with Firefox for iOS (for iPhone/iPad) where you posted this thread in or with Firefox on desktop like macOS However Whatsapp is looking to deploy a fix on Monday. Bug 1849150 - Cannot paste text in WhatsApp on Firefox There is no need to add any more comments to the Bug as it would likely be considered spam, especially comments like "I get this too" https://bugzilla.mozilla.org/page.cgi?id=etiquette.html

Hi James,

thanks a lot for your help, looking forward to the fix on Monday.

I did actually meant to refer to macOS, my bad.

Sincerely,

Sara

more options

Hello,

Thx everyone for reporting and giving the informations. The same issue was noted in here, with preoccupation. Happy to learn that whatsapp & mozilla are aware of the bug, and fixing it.

Have a nice week-end.

Rominou

more options

WhatsApp has fixed the bug according to https://github.com/webcompat/web-bugs/issues/125920