This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

The reply address of all my email accounts goes to the wrong address

  • 1 baphendule
  • 1 inale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu david

more options

I have been using Thunderbird as my email client for decades. I use the default Outgoing SMTP Server for all my different email accounts, as I have always done. Never had any problems.

Recently I noticed that the emails I send from a certain account do not arrive at the recipient with that From address, but with my email address that I used in my default Outgoing SMTP server. All replies that the recipients send also all arrive at that default email address.

What has changed in TB? Why doesn't it work as before?

I have been using Thunderbird as my email client for decades. I use the default Outgoing SMTP Server for all my different email accounts, as I have always done. Never had any problems. Recently I noticed that the emails I send from a certain account do not arrive at the recipient with that From address, but with my email address that I used in my default Outgoing SMTP server. All replies that the recipients send also all arrive at that default email address. What has changed in TB? Why doesn't it work as before?

Isisombululo esikhethiwe

Thunderbird did not change, but many email servers have. This is because they are using tight security to verify the sender of messages. What you MUST do is set up a different SMTP server for each of your accounts and use each explicitly for the named account. When setting them up, I encourage placing the email address in the description field to ensure you will recognize it from the account pane. After setting up the SMTP severs, be sure to visit each account pane and link to appropriate SMTP server.

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (1)

more options

Isisombululo Esikhethiwe

Thunderbird did not change, but many email servers have. This is because they are using tight security to verify the sender of messages. What you MUST do is set up a different SMTP server for each of your accounts and use each explicitly for the named account. When setting them up, I encourage placing the email address in the description field to ensure you will recognize it from the account pane. After setting up the SMTP severs, be sure to visit each account pane and link to appropriate SMTP server.