This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Lolu chungechunge lwabekwa kunqolobane. Uyacelwa ubuze umbuzo omusha uma udinga usizo.

Message from Google

  • 1 baphendule
  • 0 zinale nkinga
  • 1 view
  • Igcine ukuphendulwa ngu Matt

fishoneil44
fishoneil44
more options

Hi all and greetings from OZ, yesterday got a message from Google in a pop up box in the Mozilla mail screen, "Mozilla Thunderbird want to send mail, delete mail, delete contacts etcetera....blah blah" and at the bottom of the box DENY button and ALLOW button. DENY button does not work as the box returns within 2 seconds and I cannot get rid of it and have no chance to read my inbox(es), anyone out there with a solution, never had it ever before yesterday and still there this morning, cheers Neil R

Hi all and greetings from OZ, yesterday got a message from Google in a pop up box in the Mozilla mail screen, "Mozilla Thunderbird want to send mail, delete mail, delete contacts etcetera....blah blah" and at the bottom of the box DENY button and ALLOW button. DENY button does not work as the box returns within 2 seconds and I cannot get rid of it and have no chance to read my inbox(es), anyone out there with a solution, never had it ever before yesterday and still there this morning, cheers Neil R

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I would be very likely to suggest your email was a scam. But as any such email would be coming from Google. Log into your google account with a browser and check the history of security notifications. If the buttonjs do not work, contact Google.

If you are using Thunderbird and deny those permissions, then Thunderbird will simply fail to function as a mail client. So don't post here later about Thunderbird not getting mail, not syncing your calendar and contacts. You have chosen to prevent that happening by denying the required permissions.