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Can't Get Thunderfird to install

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  • 2 zinale nkinga
  • Igcine ukuphendulwa ngu Toad-Hall

Ed Blake
Ed Blake
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When going through the set up, I enter my email address (Xfinity) and my email password. I then get to this part where I have to sign into Comcast/Xfinity. Regardless of how many times I enter my username it will not take it and keeps circling back to the username entry. This is getting very frustrating.

Can you help me?

When going through the set up, I enter my email address (Xfinity) and my email password. I then get to this part where I have to sign into Comcast/Xfinity. Regardless of how many times I enter my username it will not take it and keeps circling back to the username entry. This is getting very frustrating. Can you help me?

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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Have you logged on to webmail account and switched on the option to allow third party email clients access to your account? See info at the link below. https://www.xfinity.com/support/articles/third-party-email-access

Turn your access to third-party email programs on or off in Xfinity Email To provide our customers with additional security, we added a new checkbox to the Xfinity Email website. This may affect your ability to manage your Xfinity Email (Comcast.net) through third-party programs like Outlook, Google, Apple Mail, Thunderbird, and more.

Helpful?

Toad-Hall
Toad-Hall
  • Top 10 Contributor
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IMAP

  • Server name: imap.comcast.net
  • Port: 993
  • Connection SEcurity: SSL/TLS
  • Authentication Method: Normal Password
  • User name = full email address

POP

  • Server name: pop3.comcast.net
  • Port: 995
  • Connection SEcurity: SSL/TLS
  • Authentication Method: Normal Password
  • User name = full email address

SMTP 

 *   Server name: smtp.comcast.net

Either 

 *   Port: 465
 *   Connection SEcurity: SSL/TLS

OR 

  *  Port 587
  *  Connection SEcurity: STARTTLS
  • Authentication Method: Normal Password
  • User name = full email address

Helpful?

Buza umbuzo

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