This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Encryption button

  • 2 uphendule
  • 2 zinale nkinga
  • Igcine ukuphendulwa ngu DorothyJ

more options

I got this notification:

"You must have the 'Encrypt' button present in your compose window toolbar to be able to schedule messages with Send Later. If you removed it some point, you need to customize the toolbar and put it back. This is due to a Thunderbird bug which we hope will be fixed soon."

I don't use encryption, but do use "Send Later." I also never removed the button. I tried to customize both the main toolbar and the one in the composition window; neither one had a button under "customize" for encryption. Can anyone help with this?

I got this notification: "You must have the 'Encrypt' button present in your compose window toolbar to be able to schedule messages with Send Later. If you removed it some point, you need to customize the toolbar and put it back. This is due to a Thunderbird bug which we hope will be fixed soon." I don't use encryption, but do use "Send Later." I also never removed the button. I tried to customize both the main toolbar and the one in the composition window; neither one had a button under "customize" for encryption. Can anyone help with this?

Isisombululo esikhethiwe

Thank you, Matt. It's now there, but greyed out. :) I haven't set up encryption since I have no idea what the instructions are talking about (haven't searched out OpenPGP or S/MIME) and don't need encryption. Given what I wrote above, since the button is there although greyed out, do you think "send later" will work?

Funda le mpendulo ngokuhambisana nalesi sihloko 👍 1

All Replies (2)

more options

I have such a button.

I can add it or remove it from the toolbar.

I suggest you try restarting Thunderbird in Troubleshooting mode from the help menu and continue when prompted. Do you have the option or the button then?

If yes, what other addons or Themes are you using?

Helpful?

more options

Isisombululo Esikhethiwe

Thank you, Matt. It's now there, but greyed out. :) I haven't set up encryption since I have no idea what the instructions are talking about (haven't searched out OpenPGP or S/MIME) and don't need encryption. Given what I wrote above, since the button is there although greyed out, do you think "send later" will work?

Helpful?

Buza umbuzo

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.