This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird doesn’t get messages from pop3 accounts, only imap

  • 4 uphendule
  • 0 zinale nkinga
  • Igcine ukuphendulwa ngu jerome38

more options

Ubuntu 24.04, Thunderbird 128.1.0esr (64-bit)

I have a mix of POP and IMAP accounts. All are read when starting Thunderbird, I receive the messages. But then, only the IMAP accounts get the messages, whatever the configuration of the Server Settings. I.e. no messages for the POP accounts from "Check for new messages every X minutes", nor from "Get Messages". I have to restart Thunderbird to get the new messages for the POP accounts.

Everything worked well before, this problem happens since I have upgraded Xubuntu from 22.04 to 24.04, where the Thunderbird package switched to a mandatory Snap, where it upgraded to 128.1.0.

Ubuntu 24.04, Thunderbird 128.1.0esr (64-bit) I have a mix of POP and IMAP accounts. All are read when starting Thunderbird, I receive the messages. But then, only the IMAP accounts get the messages, whatever the configuration of the Server Settings. I.e. no messages for the POP accounts from "Check for new messages every X minutes", nor from "Get Messages". I have to restart Thunderbird to get the new messages for the POP accounts. Everything worked well before, this problem happens since I have upgraded Xubuntu from 22.04 to 24.04, where the Thunderbird package switched to a mandatory Snap, where it upgraded to 128.1.0.

All Replies (4)

more options

Okulungisiwe ngu jerome38

Helpful?

more options

Are the pop accounts all separate? Or did you create them with the global inbox (deferred account) account type?

Helpful?

more options

The POP accounts all share the same global Inbox. I.e. in "Advance Account Settings", the option "Inbox for different account" is checked.

Do you think this setting became problematic with version 128?

Okulungisiwe ngu jerome38

Helpful?

more options

Not solved with 128.2.0.

Helpful?

Buza umbuzo

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.