This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

128.2.3esr (64 bit) Update Problem

  • 1 baphendule
  • 0 zinale nkinga
  • Igcine ukuphendulwa ngu Wayne Mery

more options

I just updated to the latest version of Thunderbird on Windows 11 (64 Bit)

The updated version had no Folder Pane on the LHS, after a lot of adjustment I managed to get the pane back but it contains Folders I don't recognise and some of them contain emails dated around 10 years ago. No matter what I do I can't get back my original folders list and their contents.

The program is now useless because when I download new emails the don't show up anywhere!

Please help!

Regards Des McCoy (Replies to this email address are OK because I cam access new messages on Iphone.

I just updated to the latest version of Thunderbird on Windows 11 (64 Bit) The updated version had no Folder Pane on the LHS, after a lot of adjustment I managed to get the pane back but it contains Folders I don't recognise and some of them contain emails dated around 10 years ago. No matter what I do I can't get back my original folders list and their contents. The program is now useless because when I download new emails the don't show up anywhere! Please help! Regards Des McCoy (Replies to this email address are OK because I cam access new messages on Iphone.

All Replies (1)

more options

Does Help > Troubleshoot Mode help?

Helpful?

Buza umbuzo

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.